MindPride
Services Repair/Upgrade Rates
Networking Maintenance Packages/
Maintenance Contracts/ Service Contracts
The computer
industry requires a great deal of experience. Installing new systems and
servicing existing systems are a significant part of our business.
A+, MCSE And Cisco
Certified Network Engineers specializing in Microsoft Windows systems.
Experienced in system builds, repairs, upgrades, disaster recovery, web
design, programming, ecommerce, order - feedback forms, business flyers,
business cards, and more.
We hope to be able to handle all of your computer needs.
Discounts |
10% off
Senior discount 55+ |
10% off
Referral discount |
10% off
Military discount |
|
We offer
several computer service related rates and discounts in order to
differentiate ourselves from the competition.
The following
are some of the standard services we offer, along with labor estimates
(*Approximate,
Estimated In Hours).
Hardware or Parts are extra and will be included in specific job
estimates. We charge $75/hour for our
house call services and do not charge customers for travel time if they
are within the Fort Lauderdale area.
Key Benefits |
-
We can provide service onsite
or pickup for offsite service in the Bronx, Manhattan and
Queens.
-
-
All computer builds
and operating system reinstallations are done offsite, due
to the length of time required to complete
the service. Average turnaround time in this level of
service is 48 hours.
30 day work guarantee on service provided.
No markup on direct costs. The price we get the hardware
parts for is the price you pay. All the discounts
we receive are passed directly to you.
All Microsoft Windows operating systems supported.
Phone service and remote administration is at a low $25 an
hour not by the number of PCs.
Did you pay for that expensive warranty for your name brand
computer and it's about to run out?
We can run diagnostic programs that can detect if any of
your computer hardware parts are about
to fail.
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Business and Home PC Services
|
When it comes to servicing your computer, we
strive to provide business and home PC users in NYC with a more
service oriented experience. All of our service professionals
are Microsoft Certified MCPs.
The experts at MindPride can:
-
Fix problems encountered with all standard
hardware and software.
-
Perform the service and repair in your home
or office.
-
Upgrade and repair laptop, desktop and tower
computers.
-
Repair cracked, dim or flickering LCD
screens for laptops and LCD monitors.
-
Update your operating system with fixes,
drivers, and security updates.
-
Train you on how to operate your computers
and keep them updated so you encounter fewer problems.
-
Provide hardware and software upgrade
advice.
-
Provide the software to enable us to service
your computers remotely.
-
Provide secure internet access through a
LAN.
-
Provide secure and encrypted wireless
networks.
-
Service your computers in privacy and
confidentiality.
|
Business Server Prices |
- Onsite
$150 an hour
- OS
reinstallation $300 flat fee
- New
computer builds $350 flat fee
- Phone
service $25 an hour
- Parts
are additional but there is no markup
- Plus
parking and tolls if applicable
|
Business Workstation Prices |
- Onsite
$125 an hour
- OS
reinstallation $250 flat fee
- New
computer builds $300 flat fee
- Phone
service $25 an hour
- Parts
are additional but there is no markup
- Plus
parking and tolls if applicable
|
Home PC Prices |
- Onsite
$100 an hour
- OS
reinstallation $200 flat fee
- New
computer builds $300 flat fee
- Phone
service $25 an hour
- Parts
are additional but there is no markup
- Plus
parking and tolls if applicable
|
PC = Personal
Computer HDD = Hard Disk Drive
OS = Operating System MB = Motherboard APPS = Applications |
Service
Name |
Short
Description |
Labor
Time* |
PC Tune-Up |
Check PC Status, Examine
for Problems |
1-2 |
Additional HDD |
Add a new Hard Drive to
computer |
<1 |
Additional Memory |
Add additional memory
(depends on PC) |
<1 |
Upgrade HDD |
Replace current hard
drive, & transfer all data |
1-1½ |
Transfer PC HDD Data |
Transfer all Data from Old
PC to a New PC |
1-2 |
Transfer Data Only |
Transfer all Data to a New
PC exc. OS or Apps |
1-1½ |
Transfer Data & Apps |
Transfer all User Data and
Up to 10 Apps |
1½-2 |
Upgrade OS |
Upgrade current OS to
Windows 98, XP or 2000 |
2-3 |
Install New OS |
Install new OS on empty
system |
<1½ |
PC Overhaul |
Replace MB, memory,
processor and case |
2-4 |
Install Scanner |
Install a parallel, SCSI
or USB scanner to PC |
1-1½ |
Install Printer |
Install a parallel or USB
printer to computer |
<1 |
Install Digital Camera |
Install a serial or USB
digital camera to PC |
1-1½ |
Dial Up Internet |
Setup modem and software
for dial-up internet |
1-1½ |
Broadband Internet |
Setup Cable or DSL for
internet access |
1½-2½ |
2 PC Wireless Network |
Setup 2 PCs on a wireless
network |
1-3 |
3 PC Wireless Network |
Setup 3 PCs on a wireless
network |
2-3 |
Large Wireless Network |
Please contact us for a
full quote |
- |
Wired Network |
Please contact us for a
full quote |
- |
External Peripheral |
Install a miscellaneous
external peripheral |
<1 |
Install application |
Install one software
application |
<1 |
Internal PC Card |
Install an internal Card
(e.g. Video or Sound) |
<1 |
Upgrade monitor |
Upgrade and configure a
new monitor |
<1 |
Share Internet |
Install and configure an
Internet Gateway/Router |
1-1½ |
Virus Check |
INCLUDED in PC-Tune UP |
- |
Anti-Virus Software |
Install and Configure
Anti-Virus software |
<1 |
Virus Removal |
Please contact for a full
quotation |
- |
Install Firewall |
Setup a software firewall
for 1 PC |
<1 |
Data Backup |
Backup important data to
CD |
<1 |
Data Recovery |
Recover lost data, crashed
systems or damaged media |
- |
Web Design |
Web design, planning,
maintenance & e-commerce solutions. |
|
Estimates |
|
Estimate
charge (standard)
(applicable toward repair cost) |
$35 |
Estimate
charge (laptops)
(applicable toward repair cost) |
$85 |
Estimate
charge (networks)
(applicable toward repair cost) |
$125 |
|
|
Service
Calls |
|
New Computer Setup
(w/ Coupon. Regular $250.00) |
$200 |
Service Call Charge (1-2 Residential) |
$75 |
Service Call Charge (2-35 Business) |
$100 |
Service Call
Charge (35-50 Business) |
$150 |
Service Call Charge (70-100 Business) |
$200 |
* Service calls will be charged
a minimum of one hour labor* |
|
|
|
Per Job
Rates |
|
Upgrade, New
Install or Re-Installation of Operating System (Windows Only) |
$150 |
PC Hi-Tech Tune-up
(w/ Coupon. Regular $150.00) |
$100 |
Troubleshooting and
Diagnostics (Includes Pick-up & Drop-off Service) |
|
Modem Replacement &
Configuration |
|
Sound Card Replacement &
Configuration |
|
Video Card Replacement &
Configuration |
|
Other PCI or ISA Slot Card
Replacement & Configuration |
|
Install and Configure new
CD-ROM/CD-RW/DVD Drive |
|
Install/Configure/Format
new Hard Drive |
|
Install/Configure/Format
new Hard Drive and Transfer Data from Other Drive* |
|
Upgrade or Fresh Install
of Operating System (Windows Only) |
|
Re-Install of
Manufacturer's Software from Manufacturer Restore Disks |
|
Data backup for PC's that
do not boot up (requires removal of Hard Drive)** |
|
On-site consultation or
repair at your (Residential) |
$50 |
On-site
consultation or repair at your (Office) |
$75 |
Small Network
Setup (Residential - 2 Computers) |
$150 |
Small
Network Setup (Business - 2 Computers) |
$150 |
Each Additional
Computer Added |
$50 |
Network Security
Audit |
$150 |
Minimum
Inspection Fee+ |
$25 |
|
|
Hourly
Rates |
|
Labor
Rates (Residential) |
$75/hr |
Labor
Rates (Business) |
$100/hr |
RUSH
REPAIR |
$75/hr |
Network
Install/troubleshooting/repair |
$100/hr |
Data Transfer++ (1 hour
minimum) |
$75/hr |
Data Recovery |
Call |
Image Backup of
your hard drive |
$75/hr |
Copy existing data
to new computer |
$100/hr |
Software Install++ (1 hour
minimum) |
$50/hr |
On Site Repair/Upgrade+++
(1 hour minimum) |
$75/hr |
Hardware Engineer - This
accounts for any service performed on printers. |
$100/hr |
Network Engineer - All
service performed on computers, software, and file servers. |
$150/hr |
Senior Network Engineer -
All service performed on routers and firewalls. |
$200/hr |
%Emergency Support/
Service (Immediate service without appointment, 24 hours)
Residential |
$75hr |
%Emergency Support/
Service (Immediate service without appointment, 24 hours)
Business |
$120/hr |
All basic scheduled
service (Residential) |
$65/hr |
All basic
scheduled service (Commercial - Business) |
$75/hr |
Virus scan/ Virus
Removal |
$75/hr |
Computer
Repair from Viruses |
$75/hr |
No Service
No Charge |
None of the above services
include parts, software, or operating systems in the pricing.
We offer a variety of
warranty and maintenance contracts. We will be happy to review the
options based on specific needs and requirements.
%Emergency support is defined as a non-scheduled service call
requiring a response time of 2 hours or less. All emergency service
calls are charged an additional fee equal to one hour of the engineer's
labor rate.
*Drive must be operational.
Fortunately we do offer data recovery services. If your data is
lost or unrecoverable, we will let you know ahead of time.
**This service backs up Data files from
the drive such as documents and saved files, unfortunately most programs
(such as Office and Games) need to be installed from their original CD's
to work properly. If customer supplies CD's, programs will be
reinstalled at no additional charge.
+Inspection
fee is included in repair cost; charged separately only when no repair
is authorized.
++Licensed
software only.
+++Time starts and ends at our door. Missed appointments when a
technician is dispatched will be billed the one hour minimum.
All costs
for parts/hardware replacement extra !!
No
travel fee (within 25 miles)
Setup New Computer
Let me setup your new computer for you and show you how to
use it!
(Includes setup of your internet access and printer. Basic
orientation. Additional software or hardware installation extra,
charged by the hour) |
$100 flat rate
w/Coupon reg. $150 |
Image Backup of Your Hard Drive
Allow me to make a complete image backup of your
hard drive to CD. Simplifies restoring your system in case of
disaster. |
Starting at $75 |
Copy Existing Data to New
Computer
(Copy your data files, bookmarks, address book,
etc. to your new computer. Additional software or hardware
installation extra, charged by the hour) |
Starting at $100 |
New Install or Re-installation of
Windows
(Installation of operating system
only including setup of your internet provider and printer
driver -
additional software or hardware installation extra, charged by
the hour |
$200 flat rate |
Data Recovery
(Recover data from a damaged
or erased hard drive.
Drive must be capable of spinning
up and detected by BIOS) |
Starting at $300 |
Network Setup - Home and Small
Office
(Peer-to-peer, 2 computers, labor
only to install equipment and setup sharing of printers, files
and internet access. Additional computers at $50 each. Labor
only - does not include hardware). |
$250 flat rate,
(2 computers)
Additional computers $50
each |
All costs
for parts/hardware replacement extra !!
No
travel fee (within 25 miles)
Service Rates
Standard On-site |
By
appointment |
$100.00 per hour |
Emergency On-site |
4
hours or less |
$150.00 per hour |
|
|
|
Pre-purchased hours |
Hourly
|
Annual cost |
25
hrs. |
$85.00 |
$
2,125 |
50
hrs. |
$80.00 |
$
4,000 |
75
hrs. |
$75.00 |
$ 5,625 |
100 hrs. |
$70.00 |
$
7,000 |
150
hrs. |
$65.00 |
$9,750 |
200
hrs. |
$60.00 |
$12,000 |
Multiple
Locations
:
Add $150.00 per location
(within 25 miles)
COVERAGE :
Hardware
Maintenance
(Workstations, File Servers, Printers, Peripherals) |
Software
Maintenance (OS, Networks, Applications) |
Software
Installation / Setup |
Hardware
Installation / Setup |
Configuration
Changes |
Upgrades |
Technical
Support / Phone |
LAN/WAN
Network Support |
Updates |
Tune-Ups |
All costs
for parts/hardware replacement extra !!
No
travel fee (within 25 miles)
Networking Services
Does your office or home have
multiple computers? Do you have internet access and wish you could share
it throughout your office or home and have every computer online at the
same time? Whether you would like to run cables or run a wireless
network, we can take care of all your needs.
We can setup a standard wired
network with network connections on the wall for each workstation, or we
can setup a wireless network which uses small receivers at each computer
that receive information from a central location.
With networked computers you can
share internet connectivity, and share files from computer to computer
without having to use floppy disks or burning CD's every time.
Our standard network pricing is
below, although we also do customized quotes for large projects. We can
also maintain/update existing networks.
On-Site Consultation,
Wireless Networks*, File Sharing*, Broadband through your office*:
$100 Trip Charge, including first hour. $75 Each additional hour.
Network Cable Wall Drops
$100 per drop (workstation) (includes cable and wall plates)
Network Cable Runs
$20 per foot of cable run (includes cable)
*These services will require the
purchase of additional equipment in most cases.
Level 1 Network Services
-
Peer-to-peer networking and
Workstation trouble-shooting
-
Windows 95, 98, ME, 2000, XP
Operating System Support
-
Workstation hardware and other
removable media repairs
-
Configure TCP/IP and Internet
connectivity issues
-
MS Office configuration &
trouble-shooting
-
Printing & File Sharing setup
-
DSL & Cable Modem
Trouble-shooting & Sharing
-
Standard POP and SMTP client
trouble-shooting including Netscape, Eudora, Outlook Express and
Outlook
-
Virus removal on workstations
-
Network Printers and
peripherals I.e. Scanners
-
$100 per hour
(1
hour minimum, 15-minute increments)
Level 2 Network Services
-
Security Implementation &
Intrusion Detection
-
Web Services (hosting, ftp
etc.)
-
Virtual Private Networking
-
Router and switch
troubleshooting
-
Cisco Routers configuration
-
Wireless Networks
-
Terminal
Services
-
Remote Access (RAS)
-
Server-based backup systems (Veritas
Backup Exec, ArcServe etc)
-
Microsoft Internet Security
and Acceleration (ISA) Server 2000
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Microsoft and Symantec WinFax
Shared Fax Service
-
Enterprise wide anti-virus
protection with management support (Norton Corporate Edition, McAfee
Corporate)
-
Windows 2000 Server,
Windows NT 4.0
-
NOVELL
-
UNIX
-
$150 per hour
(1
hour minimum, 15-minute increments)
Proprietary Software Support
AIMS (Apparel)
Legal Solutions & Time Slips (Legal)
AMS & Mercury (Insurance)
ACI & MLS (Real-estate)
PALMS (medical). $100 per hour
We will come on-site to
provide expert service on your computer equipment. We have the
experience and innovative techniques required to deliver quality service
and cost effective repairs, On-site or in our shop.
Network Experience: all Phases including
Virus removal, wiring, installation and configuration
Finding
unknown wiring destinations for buried network cable
Hard Disc
reloads
Hard Disc
cloning to newer higher capacity drives
Printer
configuration
Internet
connection repair, configuration, and connection sharing for networked
computers
All other
business computer related service issues
Or on-site
rate is $100.00 first hour, one hour minimum within 15 minutes of our
service location. 1.5 hour minimum within 20 minute drive ($150.00),
and $175.00 minimum over 20 minute drive. After the minimum (first
hour), our rates are $75.00 per hour for non-network service, and
$100.00 per hour for network service, billable in 1/4 hour increments.
FREE initial consultation.
Contact us to schedule an appointment to review
you networking needs. Network installation includes cabling, installing
a hub and network cards as well as system configuration and Network
Maintenance Plan (Network components provided at an additional cost.)
In-Shop Services
Below is a list of most of our
in-shop services and their pricing. Other services are available, if you
have any questions, or would like to arrange for your computer to be
picked up at a very reasonable fee, please give us a call at (646) 546-1865 or e-mail
us.
On-Site Services
Is your computer giving you that
blue screen feeling? Does it have a
virus? Maybe you would like to
upgrade your current version of Windows. Want to
install that new modem or sound card and don't know how?
Interested in networking your computers? Click
here for our networking solutions.
Those are the few of the many
services we offer
on-site. We can come out to your home or office and diagnose
what the problem is and in most cases solve your problem right there.
Usually if we have to open up the case to diagnose hardware, we will
take the computer in-shop at no extra charge.
We have techs available for day
and evening service. Please contact us via e-mail or give us a call
between the hours of 9am - 7pm to setup an appointment.
You may reach us at (646) 546-1865.
PC Training Services
Have questions about your
computer? Want to learn how to use the Internet more efficiently? Maybe
you'd like to learn how to burn CD's. We can answer all these questions
and much more. Click here for more details.
Our rates for training in your
home are simple.
You may reach us at (646) 546-1865 or contact us by clicking
here.
Maintenance
Packages
Residential Packages
All basic scheduled service provided is
$75.00 /per hour on site plus parts (if applicable).
-
$94.00 per month for unlimited
technical support.
-
$799.00 per year for unlimited
technical support.
-
$99.00 New Computer Setup. Full
tutorial, security design, and network design and implementation.
(LAN card not provided) (Discounted annual support available with
this package)
Business Packages
Small Business Packages (includes
unlimited support for up to 10 workstations and 1 server)
Medium Business Packages (includes unlimited support for up to 25
workstations and 2 servers)
Large Business Packages (includes unlimited support for up to 50
workstations and 4 servers)
Basic Service
All basic scheduled service provided is $75.00 /per hour on site plus
parts (if applicable).
Small Business
Packages
-
$179.00 per month for unlimited
technical support.
-
$1999.00 per year for unlimited
technical support.
-
$799.00 New Business Setup.
Network and security design and implementation. (Discounted
annual support available)
A one time assessment charge of $75.00 will be charged to
setup service
|
Services Provided
Service for up to 10
workstations and 1 server
Unlimited Support
Friendly Service
Fast & Prompt Solutions
Network Support
Application Support
Hardware Support
Software Support
Security Maintenance
Scheduled Updates |
Medium Business
Packages
-
$299.00 per month for unlimited
technical support.
-
$3299.00 per year for unlimited
technical support.
-
$1199.00 New Business Setup.
Network and security design and implementation. (Discounted
annual support available)
A one time assessment charge of $75.00 will be charged to
setup service
|
Services Provided
Service for up to 25
workstations and 2 servers
Unlimited Support
Friendly Service
Fast & Prompt Solutions
Network Support
Application Support
Hardware Support
Software Support
Security Maintenance
Scheduled Updates |
Large Business
Packages
-
$449.00 per month for unlimited
technical support.
-
$4999.00 per year for unlimited
technical support.
-
$2499.00 New Business Setup.
Network and security design and implementation. (Discounted
annual support available)
A one time assessment charge of $75.00 will be charged to
setup service
|
Services Provided
Service for up to 50
workstations and 4 servers
Unlimited Support
Friendly Service
Fast & Prompt Solutions
Network Support
Application Support
Hardware Support
Software Support
Security Maintenance
Scheduled Updates
|
Security Packages &
Support (Consulting)
Computer Repair from Virus(s):
$75.00 / hr.
Security Setup Package: $239.00
-
Includes Free Anti-Virus
software or your choice (additional charges may apply)
-
Security updates for software
-
Free Firewall software or your
choice (additional charges may apply)
-
Full system check.
-
Recovery of any infected files
-
Only $150.00 per additional
computer
|
Network Security Audit
Services includes full data
security audit including firewall, virus protection, backup procedures
and current security measures (both physical and virtual)
Find
out how secure is your network and learn what is required to increase
your security.
$250 - Single server with a router,
switch/hub and less then 5 workstations. $50 - each additional
workstation
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