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PRIVACY POLICY

 

 

 

 

 

 

 

MindPride recognizes that respecting user privacy over the Internet is of utmost importance. This privacy statement is designed to provide information about the privacy and data collection practices for the site: http://www.mindpride.net. The Site is operated by MindPride.

 

MindPride knows how important your privacy is to you, and we appreciate you trusting us to handle your personal information responsibly and with integrity. The information we gather is used to provide you with a good experience and to help us improve our service for you. This document describes MindPride privacy policy and practices. Please note that you are accepting the practices described in this Privacy Policy by visiting and using the MindPride website.

 

MindPride is the sole owner of the information it gathers in its site. MindPride will not share any of your information with any outside party without your explicit consent unless we are required by law, cooperate with law enforcement agencies, or comply with a legal process served on our Web site.

 

This privacy statement was last updated on 10/14/04. MindPride has created this privacy statement in order to disclose our information gathering and dissemination practices for this web site, www.mindpride.net. MindPride abides by the safe harbor framework as set fourth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union. MindPride does not at this time however, ship products outside the boundaries of the United States. Therefore any data collected by MindPride is voluntarily provided by you in the forms provided on this site. Upon reading this privacy statement, you will know:

1. What personally identifiable information of yours is collected from you through this web site.
2. The organization collecting the information.
3. How the information is used.
4. What choices are available to you regarding collection, use and distribution of the information.
5. With whom the information may be shared.
6. The kind of security procedures that are in place to protect the loss, misuse or alteration of information under MindPride's control.
7. How you can access and correct any inaccuracies in the information collected about you.

 

Our Commitment
MindPride is committed to protecting the privacy of our Clients and businesses. Since we collect certain types of information at the time our service is used, we have created this policy to let our users know what information we collect, how the collected information is used to benefit our users, and how we protect the information that is provided to us. Rest assured, the privacy of our Clients and businesses is of utmost importance to us, and MindPride will make every effort to ensure that our users are effectively informed and protected.

 

Client Protection
In order to submit a request to our community of businesses, Clients are usually required to provide us with an email address, as our service is email-based. The email address allows us to deliver business responses to the Client online. Clients' email addresses are never disclosed to third parties without consent. In certain categories, we may require a ZIP Code to process a request for the purpose of geographically matching Clients with businesses. In some cases, businesses don't use email and may need another means of contact, such as a phone or fax number. In such cases, we will ask for this additional information, and businesses may then contact the Client directly. Note: Businesses may not contact the Client for any reason other than to address the information or assistance specifically requested in the Client request and may not contact the Client beyond the timeframe that the request is open.

In addition to providing limited information provided by Clients to businesses as described above, MindPride protects the contact information you provide to us internally. Only authorized employees and subcontractors will have access to the information provided to us in requests. If Clients use our service through one of MindPride partner sites, we will share the request information submitted through that site with our partners as necessary to fulfill requests. We suggest that you refer to our partner's sites for details of their privacy policy.

MindPride also offers Clients the opportunity to request news, special offer information, and/or information about promotions. These opportunities are completely optional, and Clients are not obligated to take advantage of them. MindPride will always ask before sending any information or promotional offering.

MindPride reserves the right to provide aggregate statistics about our customers, sales, traffic patterns, and related Web site information to reputable third party vendors, but these statistics will not include any personal or identifying information. MindPride reserves the right to post on its Web site the text in the "Details" box and additional product or service information inputted by Clients in the request form. However, we will not post any information included in a Client request that includes any personally identifiable information. Clients have the option to cancel requests at any time.

 

We use cookies to enhance the MindPride experience
Cookies are small amounts of data delivered to a user's hard drive by a Web browser. The use of cookies enables MindPride to process requests quickly, thereby enhancing the MindPride experience for both Clients and businesses. Cookies are not required, but they are recommended. Businesses are especially encouraged to leave cookies on, as it becomes difficult to use the system without them.

 

Information we collect
Certain information is automatically tracked about our users when they use our Web site. This information includes the URL that the user just came from (whether this URL is on our site or not), the URL that the user goes to next (whether this URL is on our site or not), the operating system the user is using, the browser the user is using, and the user's IP address. This information is collected to analyze trends, track user movement and use, gather broad demographic information, and administer the site. Many sites automatically collect this information.

 

Identifying Information. In general, you can visit the site without telling us who you are or providing any information about yourself. In some areas of the site, we ask you to provide information that will enable us to process an order, offer services that require registration, assist you with technical support issues or to follow up with you. Generally, MindPride requests identifying information when you:

  1. Register on any of our web sites.
  2. Place an order.
  3. Provide feedback to an online survey or tell us about an idea or suggestion.
  4. Request service.
  5. Request information or files from technical support or customer service.

In these instances, MindPride will ask for your name, address, e-mail address, phone number and other appropriate information needed to provide you with these services. In all instances, you will never receive a newsletter or any other mailing from us or through us. Receipt of any such publications should be reported to MindPride immediately, and rest assured that the discrepancy will be investigated and resolved as soon as possible

What MindPride Will Do With Your Information. If you choose to give us personal information for any of the purposes above, this information is retained by Mindpride and will only be used by MindPride to support your customer relationship with us. We will not add you to a mailing list, or newsletter without your registration from this service. We will only contact you if further information is required from you to complete a service. Your information will be deleted if you choose not to accept service or purchase a product. MindPride does not share, rent, or sell any personally identifying information provided through our Site (such as your name or email address) to any outside organization for use in its marketing or solicitations.

When purchasing products through our web site, the order form will also ask you to provide a daytime telephone number. However, the telephone number is only used to quickly resolve questions relative to an order, such as to clarify customer email address's that are inactive, or entered incorrectly.

Third Party Links. MindPride does provide links to other sites. Other Internet sites and services have separate privacy and data collection practices. Once you leave www.MindPride.net, MindPride cannot control, and has no responsibility for, the privacy policies or data collection activities at another site.

Cookies. At times, we will use a feature on your web browser to send your computer a "cookie". We do not use cookies to retrieve any personal information from your computer. We only use cookies to learn ways to enhance our site, and to give you better, more personalized service while in our web site. You can reset your browser to refuse all cookies or indicate when a cookie is sent. However, some functions of the site will not function if you refuse cookies. These area's of our web site will have information posted about cookies, and when a cookie will be uploaded to your computer.

Changes to this Policy. MindPride may from time to time revise its privacy policy. You should therefore periodically visit this page, so you are aware of any such revisions. We will not, however, use your existing information in a manner not previously disclosed. You will be advised and have the opportunity to opt out of any new use of your information.

Credit Card Security.
We know customers are concerned about credit card security. We use one of the worlds largest funds transfer agencies
PayPal. (Use of PayPal results in which your personal credit card information is not given to MindPride).

 

Note
This site has security measures in place to protect the loss, misuse, and alteration of the information under our control. Except where noted, information is only for our registration and accounting purposes. Please note that if our services are accessed through one of our partner sites, we may share the information submitted through the partner's site with that specific partner, and we do not have control over and are not responsible for the privacy policies of our partners. Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.

 

We ask for your consent to our Privacy Policy
By using MindPride you agree to the above uses of your personal information. If at any time this policy changes, those changes will be posted to this page so that you are aware of our intent to better protect your privacy. You will be notified through email prior to any substantive changes in how we use your personal information. At that time, we will notify businesses as to how they may cancel their service (if they wish), and we will notify Clients as to how they may opt-out of receiving marketing communications (if they wish). We have obtained consent from all of the businesses who have provided us with the testimonials we occasionally post on our Web site.

 

Security

Protecting your privacy and your information is a top priority at MindPride We have taken careful measures to prevent the loss, misuse, and alteration of your information. We log your information via a secure server provided by our Internet host Earthlink.Net. All MindPride employees are aware of our privacy and security policies. Your information is only accessible to those employees who need it in order to perform their jobs. We do not maintain a record of your valuable credit card information. You will have to re-enter credit card information upon each order you place with MindPride Any employee , sub-contractor or affiliate violating any of our policies, rules or procedures will be ruthlessly prosecuted to the full extent of the law.

 

Contact Us

We use e-mail links on various pages to allow you to contact us directly with questions and comments. We read every message and try to reply promptly to everyone. This information is used to respond directly to you questions or comments. We may also file you comments to improve this site and program, or review and discard the information. Your personal information is never shared with third parties except as stated in this policy.

 

Information about Children

MindPride does not attempt to collect information from children. If children do send personal information and MindPride becomes aware that a child has provided such information, MindPride will delete such information immediately. Note that MindPride cannot always determine that a user is a child. MindPride does not maintain databases about children.

 

Third Party Downloads

Upon occasion MindPride may make available downloads for our customer support. These downloads are on a case by case basis and are only provided as customer support. We advise to never download anything from our site without a support contract in place with us. Doing so is at your own risk!

 

Additional Statement You Should View

1. RMA (Return Merchandise Return)
2. Policy Statement
3. Warranty Information

These statements should be read carefully and understood before visiting other pages, filling out any forms, and ordering from MindPride If you have any questions concerning any of our privacy statements, policy statements, RMAs or warranties you should contact us.

 

 

Links

The MindPride web site contains links to other Web sites. We encourage you to visit these sites. Any link on MindPride web site is a trusted affiliate, however we do advise you to read the policy and privacy statement of any site where we have provided a link. Please note these sites may have different policies and privacy statements than MindPride. MindPride assumes no liability as to the value or accuracy of these affiliate links.

 

 

We ask for your comments and questions
If you have any questions about our Privacy Policy, please contact us

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Revised: November 21, 2007