recognizes that respecting user privacy over the Internet is of
utmost importance. This privacy statement is designed to provide
information about the privacy and data collection practices for the
The Site is operated by
knows how important your privacy is to you, and we appreciate you
trusting us to handle your personal information responsibly and with
integrity. The information we gather is used to provide you with a
good experience and to help us improve our service for you. This
note that you are accepting the practices described in this Privacy
Policy by visiting and using the MindPride website.
MindPride is the
sole owner of the information it gathers in its site. MindPride
will not share any of your information with any outside party
without your explicit consent unless we are required by law,
cooperate with law enforcement agencies, or comply with a legal
process served on our Web site.
This privacy statement
was last updated on 10/14/04. MindPride has created this
privacy statement in order to disclose our information gathering and
dissemination practices for this web site,
MindPride abides by the safe harbor framework as set fourth
by the U.S. Department of Commerce regarding the collection, use,
and retention of data from the European Union. MindPride does
not at this time however, ship products outside the boundaries of
the United States. Therefore any data collected by MindPride
is voluntarily provided by you in the forms provided on this site.
Upon reading this privacy statement, you will know:
1. What personally
identifiable information of yours is collected from you through this
2. The organization collecting the information.
3. How the information is used.
4. What choices are available to you regarding collection, use and
distribution of the information.
5. With whom the information may be shared.
6. The kind of security procedures that are in place to protect the
loss, misuse or alteration of information under MindPride's
7. How you can access and correct any inaccuracies in the
information collected about you.
MindPride is committed to protecting the privacy of our Clients and
businesses. Since we collect certain types of information at the
time our service is used, we have created this policy to let our
users know what information we collect, how the collected
information is used to benefit our users, and how we protect the
information that is provided to us. Rest assured, the privacy of our
Clients and businesses is of utmost importance to us, and MindPride
will make every effort to ensure that our users are effectively
informed and protected.
In order to submit a request to our community of businesses, Clients
are usually required to provide us with an email address, as our
service is email-based. The email address allows us to deliver
business responses to the Client online. Clients' email addresses
are never disclosed to third parties without consent. In certain
categories, we may require a ZIP Code to process a request for the
purpose of geographically matching Clients with businesses. In some
cases, businesses don't use email and may need another means of
contact, such as a phone or fax number. In such cases, we will ask
for this additional information, and businesses may then contact the
Client directly. Note: Businesses may not contact the Client for any
reason other than to address the information or assistance
specifically requested in the Client request and may not contact the
Client beyond the timeframe that the request is open.
In addition to
providing limited information provided by Clients to businesses as
described above, MindPride protects the contact information you
provide to us internally. Only authorized employees and
subcontractors will have access to the information provided to us in
requests. If Clients use our service through one of MindPride
partner sites, we will share the request information submitted
through that site with our partners as necessary to fulfill
requests. We suggest that you refer to our partner's sites for
MindPride also offers
Clients the opportunity to request news, special offer information,
and/or information about promotions. These opportunities are
completely optional, and Clients are not obligated to take advantage
of them. MindPride will always ask before sending any information or
the right to provide aggregate statistics about our customers,
sales, traffic patterns, and related Web site information to
reputable third party vendors, but these statistics will not include
any personal or identifying information. MindPride reserves the
right to post on its Web site the text in the "Details" box and
additional product or service information inputted by Clients in the
request form. However, we will not post any information included in
a Client request that includes any personally identifiable
information. Clients have the option to cancel requests at any time.
enhance the MindPride experience
Cookies are small amounts of data delivered to a user's hard drive
requests quickly, thereby enhancing the MindPride experience for
both Clients and businesses. Cookies are not required, but they are
recommended. Businesses are especially encouraged to leave cookies
on, as it becomes difficult to use the system without them.
Certain information is automatically tracked about our users when
they use our Web site. This information includes the URL that the
user just came from (whether this URL is on our site or not), the
URL that the user goes to next (whether this URL is on our site or
not), the operating system the user is using, the browser the user
is using, and the user's IP address. This information is collected
to analyze trends, track user movement and use, gather broad
demographic information, and administer the site. Many sites
automatically collect this information.
In general, you can visit the site without telling us who you are or
providing any information about yourself. In some areas of the site,
we ask you to provide information that will enable us to process an
order, offer services that require registration, assist you with
technical support issues or to follow up with you. Generally,
MindPride requests identifying information
- Register on any of our web sites.
- Place an order.
- Provide feedback to an online survey or tell
us about an idea or suggestion.
- Request service.
- Request information or files from technical
support or customer service.
In these instances,
will ask for your name, address, e-mail address, phone
number and other appropriate information needed to provide you with
these services. In all instances, you will never receive a
newsletter or any other mailing from us or through us. Receipt of
any such publications should be reported to
MindPride immediately, and rest assured that the discrepancy will be
investigated and resolved as soon as possible
MindPride Will Do With Your Information. If you
choose to give us personal information for any of the purposes
above, this information is retained by
and will only be used by
to support your customer relationship with us. We will
not add you to a mailing list, or newsletter without your
registration from this service. We will only contact you if further
information is required from you to complete a service. Your
information will be deleted if you choose not to accept
service or purchase a product.
MindPride does not share, rent, or sell any
personally identifying information provided through our Site (such
as your name or email address) to any outside organization for use
in its marketing or solicitations.
When purchasing products through our web site, the order form
will also ask you to provide a daytime telephone number. However,
the telephone number is only used to quickly resolve questions
relative to an order, such as to clarify customer email address's
that are inactive, or entered incorrectly.
Third Party Links.
MindPride does provide links to other sites. Other
Internet sites and services have separate privacy and data
collection practices. Once you leave www.MindPride.net,
cannot control, and has no responsibility for, the
privacy policies or data collection activities at another site.
Cookies. At times, we will use a feature on your web
retrieve any personal information from your computer. We only use
cookies to learn ways to enhance our site, and to give you better,
more personalized service while in our web site. You can reset your
browser to refuse all cookies or indicate when a cookie is sent.
However, some functions of the site will not function if you refuse
cookies. These area's of our web site will have information posted
about cookies, and when a cookie will be uploaded to your computer.
Changes to this Policy.
MindPride may from time to time revise its privacy
policy. You should therefore periodically visit this page, so you
are aware of any such revisions. We will not, however, use your
existing information in a manner not previously disclosed. You will
be advised and have the opportunity to opt out of any new use of
(Use of PayPal results in which your personal credit card
information is not given to
We know customers are concerned about credit card security. We use
one of the worlds largest funds transfer agencies
This site has security measures in place to protect the loss,
misuse, and alteration of the information under our control. Except
where noted, information is only for our registration and accounting
purposes. Please note that if our services are accessed through one
of our partner sites, we may share the information submitted through
the partner's site with that specific partner, and we do not have
control over and are not responsible for the privacy policies of our
partners. Though we make every effort to preserve user privacy, we
may need to disclose personal information when required by law
wherein we have a good-faith belief that such action is necessary to
comply with a current judicial proceeding, a court order or legal
process served on our Web site.
We ask for your
By using MindPride you agree to the above uses of your personal
information. If at any time this policy changes, those changes will
be posted to this page so that you are aware of our intent to better
protect your privacy. You will be notified through email prior to
any substantive changes in how we use your personal information. At
that time, we will notify businesses as to how they may cancel their
service (if they wish), and we will notify Clients as to how they
may opt-out of receiving marketing communications (if they wish). We
have obtained consent from all of the businesses who have provided
us with the testimonials we occasionally post on our Web site.
your privacy and your information is a top priority at MindPride
We have taken careful measures to prevent the loss, misuse, and
alteration of your information. We log your information via a secure
server provided by our Internet host Earthlink.Net. All MindPride
employees are aware of our privacy and security policies. Your
information is only accessible to those employees who need it in
order to perform their jobs. We do not maintain a record of your
valuable credit card information. You will have to re-enter credit
card information upon each order you place with MindPride Any
employee , sub-contractor or affiliate violating any of our
policies, rules or procedures will be ruthlessly prosecuted to the
full extent of the law.
e-mail links on various pages to allow you to contact us directly
with questions and comments. We read every message and try to reply
promptly to everyone. This information is used to respond directly
to you questions or comments. We may also file you comments to
improve this site and program, or review and discard the
information. Your personal information is never shared with third
parties except as stated in this policy.
MindPride does not attempt to
collect information from children. If children do send personal
information and MindPride becomes aware that a child has
provided such information, MindPride will delete such
information immediately. Note that MindPride cannot always
determine that a user is a child. MindPride does not maintain
databases about children.
Third Party Downloads
occasion MindPride may make available downloads for our
customer support. These downloads are on a case by case basis and
are only provided as customer support. We advise to never download
anything from our site without a support contract in place with us.
Doing so is at your own risk!
You Should View
(Return Merchandise Return)
2. Policy Statement
3. Warranty Information
statements should be read carefully and understood before visiting
other pages, filling out any forms, and ordering from MindPride
If you have any questions concerning any of our privacy statements,
policy statements, RMAs or warranties you should
MindPride web site contains links to other Web sites. We
encourage you to visit these sites. Any link on MindPride web
site is a trusted affiliate, however we do advise you to read the
policy and privacy statement of any site where we have provided a
link. Please note these sites may have different policies and
privacy statements than MindPride. MindPride assumes
no liability as to the value or accuracy of these affiliate links.
We ask for your
comments and questions